Effective Date: August 2025

Welcome to Chirag Solutions!

These Terms and Conditions (“Terms”, “Agreement”) govern your use of our website located at [https://www.chiragsolution.com] (the “Website”) and all related services offered by Chirag Solutions, including web development, design, digital marketing, CRM/ERP solutions, and all other associated services (collectively referred to as “Services”).

By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Definitions

  • “Company,” “we,” “our,” or “us” refers to Chirag Solutions.

  • “User,” “you,” or “your” refers to any individual or entity accessing or using our services.

  • “Services” refer to all offerings listed on our website including web development, digital marketing, CRM, ERP, and IT consulting services.

2. Use of Our Website

  • You must be at least 18 years old or have legal parental/guardian consent to access our services.

  • You agree not to use the website for any unlawful purpose or to violate any laws in your jurisdiction.

  • You must not misuse the website by introducing viruses or attempting to gain unauthorized access.

3. Intellectual Property

All content, trademarks, logos, designs, graphics, images, service names, and software on this site are the property of Chirag Solutions or its licensors and are protected under applicable copyright and trademark laws.

You may not:

  • Copy, distribute, modify, or republish any content without prior written permission.

  • Use our logo or branding in any manner without explicit authorization.

4. Service Agreements

  • Custom services like web development, CRM/ERP setup, or marketing campaigns are governed by individual project contracts or service-level agreements (SLAs) between the client and Chirag Solutions.

  • By engaging in our services, you agree to the terms outlined in the corresponding contract or proposal.

  • All projects require client cooperation for timely delivery and deployment.

5. Payment Terms

  • All services are subject to applicable fees as per the invoice or quote provided.

  • Payments can be made via online payment gateways, bank transfer, or other approved methods.

  • Advance payment may be required before project commencement.

  • Failure to pay may result in service interruption or termination.

6. Refund & Cancellation Policy

  • Refunds are subject to our Refund Policy. In general, services that involve planning, design, or code development are non-refundable once initiated.

  • For eligible refunds, a formal request must be submitted within 7 days of the project start date.

  • Monthly/retainer-based services (e.g., digital marketing) require 15 days prior written notice for cancellation.

7. Limitation of Liability

Chirag Solutions shall not be held liable for:

  • Any indirect, incidental, or consequential damages resulting from the use or inability to use our website or services.

  • Any delays, interruptions, or errors due to technical issues beyond our control.

  • Loss of data, revenue, or business opportunities.

We provide all services on an “as is” and “as available” basis without warranties of any kind, either expressed or implied.

8. User Responsibilities

By using our services, you agree to:

  • Provide accurate, complete, and updated information.

  • Not engage in illegal, fraudulent, or abusive behavior.

  • Maintain the confidentiality of any account credentials.

You are solely responsible for any activity that occurs under your account.

9. Termination of Services

We reserve the right to suspend or terminate your access to our website or services if:

  • You violate these Terms and Conditions.

  • You fail to make payments as agreed.

  • We are required to do so by law or regulation.

Termination does not affect any accrued rights or obligations.

10. Third-Party Links and Services

Our website may contain links to third-party websites, tools, or platforms. We are not responsible for the content, accuracy, or practices of these external websites.

Use of third-party tools (like Google Analytics, PayPal, Facebook Pixel) is governed by their respective terms and privacy policies.

11. Indemnification

You agree to indemnify, defend, and hold harmless Chirag Solutions, its directors, employees, and partners from and against any claims, liabilities, damages, or expenses arising out of your use of our website or services or your violation of these Terms.

12. Modifications to Terms

We reserve the right to modify or replace these Terms at any time. When we do, we will update the “Effective Date” at the top of this page. You are advised to check this page periodically.

Your continued use of the website and services after any changes constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Jharkhand, India, without regard to its conflict of law principles.

Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in Jamshedpur, Jharkhand.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

 

📍Chirag Solutions, Goushala Nala Road, Jugsalai, Jamshedpur- 831006, Jharkhand, India


📧info@chiragsolutions.com


📞(+91) 8051117541


🌐 https://www.chiragsolution.com